Shipping and returns

SHIPPING POLICY

We can ship to any address in Canada. The billing and shipping address should be the same for us to accept and ship the orders.

In case of orders with multiple items or bulk orders, please feel to get in touch with us (see contact us page) and we can get you quote for shipping the items.

 

RETURNS POLICY

Please get in touch with us via the contact us page if you wish to return a purchased item. The items should be unused for us to process the return. Any used item will not be eligible for return.

We ask for 4 weeks’ time to process the refund once the items are returned but, in most cases, you’ll receive the refund earlier than that. This time period includes the time taken for us to receive the returned product (5 to 10 business days), time taken to process the return (3 to 5 business days) and time taken for the return to be processed by your bank (5 to 10 business days).